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Our mission is to represent our clients at retail with
a level of performance surpassing all their expectations.
These are the services we provide:
>HOMESTORE/IN STORE EXECUTION (ISE) TEAMS
->Retailer mandated programs
>ON-GOING PROGRAMS & PROJECT WORK
-> Distribution void correction
-> Tag placement
-> POP Placement
-> Store surveys & audits
-> Displays & end cap assembly and compliance
-> Product cut-ins -- New Item Launches
-> Product information -- promotion detailing
-> Back stock pack-out
-> Grand opening
-> IRC Placement
-> Suggested Orders
>RESETS
-> Reset teams
-> Old shelf label removal
-> New shelf label placement
-> POP unpacked and placed
-> Peg Hook labels refreshed
-> Product placement according to POG
Our streamlined business process expedites communication, thus creating the
foundation for superior service delivery. It begins with the Account Manager,
who serves as the single point of contact for our client and for our retail teams.
Our Account Managers possess retailer expertise (retailer systems, processes,
etc.) and so they ask the "right" questions. They are our in-house client experts,
dedicated and focused on our clients. Account Managers coordinate with the
retailer teams, clearly communicate objectives, and remain results
driven and accountable.
THE BUSINESS PROCESS
When we receive a request from a client, the Account Manager communicates
Client objectives, through a Project Plan, to the Director.
Project Managers (Retail Operations Managers) will schedule the projects
with Retail Supervisors. Retail Supervisors will distribute and assign information
to Reset Merchandisers. Completion recap is delivered through IVR daily.
The Account Manager evaluates projects daily and communicates to Client.
Recap is sent from us monthly/weekly/daily to Client for billing
and budget management.
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